FAQ

How do I order and what happens next?
Please write us an email about your demand with detail description, such as item size, color, design, quantity, packing and special requirement, then we can help you finish any purchasing task on baby business.

Do I need to come to your factory to order?
No, you do not need to come here. We can do everything through email, phone and post. But welcome to visit our office and factory.

Can I order samples first and then place the bulk order?
Yes, we would make the sample for you. But the sample is not for free unless you place an bulk order.

What is the lead time for samples?
Generally speaking, the samples will be shipped out within 15 days. For stock item, we can send you immediately.

What is the lead time for bulk order?
It depends on your clothing designs. In case we have fabric in stock, it will be 20-30 days.

Can I put my own label and logo on the products?
Yes, both your own design and our in stocking items could be added with your label.  It will be our pleasure to be one of your good OEM manufacturers in China to meet your OEM requirements.

What’s the shipping method?
It depends on your requirement.
For small package, we can send you via Express way: China Post, EMS, DHL, UPS, FedEx, etc. For bulk order, we can ship to you by air or sea. If you have your own shipping agent in China, there is no problem for us to send the goods to your shiping agent, if you don’t have shipping agent, we will try our best to find a cheapest and safest shiping way for you.

What’s the Payment method?
We support various payment way: T/T, Western union, Paypal, Moneygram , etc.
For pre-order, we accept 30% deposit before production, the balance before delivery.

How about Color difference?
Due to lighting, monitor and personal understanding of color, color difference between photo show and actual product is inevitable, your understanding is highly appreciated. For more problem, please contact our stuff.